Monthly Archives: January 2015

Imagine Series – Customer Liability disguised as Customer Service

Posted on January 14, 2015 by lordoftheorb

Imagine that your department is tasked with handling customer liability claims.  You would like to make this a “customer service” experience but your manual processes make it difficult to keep the customer in the loop at all times.  You just … Continue reading →

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Risk Assessment for Acquiring a RMIS: Risk #3 – Inadequate Vendor Security.

Posted on January 6, 2015 by lordoftheorb

The acquisition of a Risk Management Information System (RMIS) is a project that presents serious long-term implications for your organization.  Here are some of the risks, along with proven ways to improve your satisfaction with your new RMIS, regardless of which … Continue reading →

Posted in Risk Assessment for Acquiring an RMIS (or RMAP) | Tagged | Leave a comment