Author Archives: lordoftheorb

Imagine Series – There is damage in the fleet. The vehicle isn’t the only thing messed up.

Managing fleet claims can be a headache.  One organization was having trouble getting everyone on the same page when a vehicle accident occurred.  The accident had to be reported to the fleet manager who recorded the incident with the insurance … Continue reading

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Miscellaneous Rant – Attitude is everything!

 Recently, I was at one of the local RIMS chapters for a “Dinner & Debate.”  The chapter had invited the CEO’s of a half dozen RMIS companies and put them on stage – panel style – to answer questions from … Continue reading

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Risk Assessment for Acquiring a RMIS: Risk #4 – RMIS Vendor Ceases to offer the service.

The acquisition of a Risk Management Information System (RMIS) is a project that presents serious long-term implications for your organization.  Here are some of the risks, along with proven ways to improve your satisfaction with your new RMIS, regardless of which … Continue reading

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Imagine Series – Lawyers love T&E. Risk Managers don’t.

Have your ever been frustrated trying to keep legal expenses under control?   You have defense firms all over the place and some of them seem to rack up T&E billings with impunity. What do you do?  Well, how about … Continue reading

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Imagine Series – Customer Liability disguised as Customer Service

Imagine that your department is tasked with handling customer liability claims.  You would like to make this a “customer service” experience but your manual processes make it difficult to keep the customer in the loop at all times.  You just … Continue reading

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Risk Assessment for Acquiring a RMIS: Risk #3 – Inadequate Vendor Security.

The acquisition of a Risk Management Information System (RMIS) is a project that presents serious long-term implications for your organization.  Here are some of the risks, along with proven ways to improve your satisfaction with your new RMIS, regardless of which … Continue reading

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Imagine Series – The Chevy No Go… bottom up strategic risk

Let’s talk strategic risk for a few minutes. Organizations of all sizes and types face daily risks that fall outside of the “insurable” risk space. The news is chock full of stories about rogue traders, failed mergers, currency conversion implosions … Continue reading

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Risk Assessment for Acquiring a RMIS: Risk #2 – Bad Implementation

The acquisition of a Risk Management Information System (RMIS) is a project that presents serious long-term implications for your organization.  Here are some of the risks along with proven ways to improve your satisfaction with your new RMIS, regardless of which … Continue reading

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Risk Assessment for Acquiring a RMIS: Risk #1 – Legacy System

The acquisition of a Risk Management Information System (RMIS) is a project that presents serious long-term implications for your organization.  Here are some of the risks along with proven ways to improve your satisfaction with your new RMIS, regardless of which … Continue reading

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Imagine Series – Collecting values from the field is like herding cats!

Is your annual property renewal a fire drill of e-mails, spreadsheets, cutting ‘n’ pasting, and phone calls as you attempt to collect various exposures and values from the field. I’ve seen this process take as much as six weeks in … Continue reading

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